Service Lifecycle Management (SLM) is a strategic approach to optimizing the management of services throughout their lifecycle.
The service lifecycle includes service planning, design, development, deployment, maintenance and updating. SLM ensures optimized performance, high customer satisfaction and improved profitability.
PTC Arbortext is a powerful and flexible tool for efficiently managing service information and technical documentation.
PTC Arbortext is an integrated SLM solution designed to create, manage and publish accurate information that is regularly updated. The main benefits of Arbortext are :
• Efficient content creation: the tool enables you to create technical documents, user manuals, service manuals and other product-related documentation quickly and efficiently. Arbortext offers a simplified user interface enabling all types of users to produce industrial documents.
• Centralized management: all stakeholders have a central reference point for accessing up-to-date, valid data. The risk of error is reduced and cross-functional collaboration enhanced.
• Multi-channel publishing : with Arbortext, content can be published across multiple channels without constraints. Access to information is therefore easier for all users.
• Compliance & Security : Arbortext helps companies comply with technical documentation and security regulations. Thanks to a wide range of tools, you can ensure that all documents comply with current standards and legal requirements..
• Integration with other PTC solutions: Arbortext integrates seamlessly with other PTC solutions, such as Windchill, to provide an enhanced user experience and improved product information management.
Arbortext Editor is the manufacturing industry’s leading tool for creating technical documentation.
This advanced editor enables users to write, edit and update technical documents such as instruction manuals and maintenance guides with precision and efficiency.
With its support for industry standards (DITA and S1000D), Arbortext Editor ensures information consistency and reuse, and helps to simplify the multi-channel publishing process.
Its intuitive user interface and real-time collaboration features enable teams to work collectively and productively.
With Arbortext Editor, users can benefit from centralized data management, ensuring that all involved parties have access to up-to-date, contextualized information. The risk of errors is reduced, and the overall quality of technical documents is improved.
Arbortext Editor’s customization and automation features save time and improve operational efficiency.
Creo Illustrate is an industry-leading tool for creating interactive 3D technical illustrations.
Designed by PTC to transform complex CAD data into clear and understandable visualizations, Creo Illustrate facilitates the creation of detailed illustrations and instructive animations in service manuals, assembly guides and parts catalogs.
With its ability to import and automatically update design data, Creo Illustrate guarantees accurate, up-to-date illustrations throughout the product lifecycle. Its intuitive interface and powerful customization features enhance your visual content and make it easily usable by end-users.
Creo Illustrate integrates easily with the PTC Arbortext solution. This integration enables technical illustrations to be synchronized with text documents and service information. Communication and collaboration between design, manufacturing and service teams is enhanced.
Creo Illustrate and its advanced features, such as support for industry standards and multi-format export, enable companies to produce content adapted to all publishing media. By optimizing the clarity and accuracy of visual instructions, Creo Illustrate enables industrial companies to reduce service errors, improve operational efficiency and, above all, increase customer satisfaction.
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